Shipping Policy

Shipping Policy Last Updated: July 23, 2026

Thank you for shopping with Ambrogio Shoes. All orders are processed after payment verification. Processing time is separate from the selected shipping transit time.

In-stock orders typically ship within 1-3 business days, unless otherwise stated on the product page. Made-to-order, custom, production, special-order, or backorder items have separate fulfillment timelines.

• Standard Shipping (3-7 business days): FREE on orders over $150
• Standard Shipping (3-7 business days): $10 on orders under $150
• Expedited Shipping (2-5 business days): $20
• 2-Day Air (2 business days): $50
• Next-Day Air (1 business day): $75

Shipping times are estimates and are not guaranteed. Delays may occur because of carrier volume, weather, payment or address verification, supplier availability, customs processing, transportation interruptions, or other circumstances outside Ambrogio Shoes's reasonable control.

Shipping fees are non-refundable after an order has shipped unless otherwise required by applicable law. Signature confirmation or additional verification may be required for certain orders, including high-value purchases.

• In-stock items: 1-3 business days processing
• Paul Parkman made-to-order: approximately 2-3 weeks production before shipment
• Mauri special orders: approximately 90-120 days production before shipment
• Custom or personalized items: production timelines vary and are confirmed at the time of order

All production and processing timelines are estimates. They may be affected by production schedules, material availability, supplier delays, import or customs processing, transportation delays, or other circumstances outside Ambrogio Shoes's reasonable control.

Additional production terms are available in Ambrogio Shoes's Production Policy.

Cancellation requests for in-stock orders must be submitted within one (1) hour from the time the order is placed. Cancellation requests for made-to-order, custom, production, special-order, or backorder items must be submitted within twenty-four (24) hours from the time the order is placed.

After the applicable cancellation grace period expires, approved cancellation requests may be subject to a five percent (5%) cancellation / processing fee. Orders that have already shipped cannot be cancelled. Eligible merchandise must instead be handled through Ambrogio Shoes's return process.

Complete cancellation terms are available in Ambrogio Shoes's Full Policy.

Ambrogio Shoes ships worldwide to more than 175 countries using trusted carriers, including UPS, FedEx, USPS, and DHL.

• Available international shipping rates are calculated at checkout based on destination and service level.
• The selected shipping charge is included in the order total displayed before payment.
• In-stock international orders typically ship within 1-5 business days unless otherwise stated.
• Signature confirmation may be requested or required for certain shipments.
• Some products have extended production or fulfillment timelines based on product type.

International delivery times may vary because of customs clearance, import inspections, security reviews, local carrier delays, or other destination-country requirements.

For orders delivered to customers outside the United States, duties and taxes may be calculated and collected at checkout where supported. When these amounts are shown and collected at checkout, they are included in the order total displayed before payment.

• Where duties and taxes are prepaid at checkout, additional charges are not ordinarily expected upon delivery.
• Customs authorities, local governments, or carriers may assess additional charges that were not available to Ambrogio Shoes at checkout.
• The customer is responsible for complying with applicable import regulations in the destination country.

Any destination-country duties, taxes, customs charges, brokerage fees, carrier advancement fees, or government assessments that were not expressly collected by Ambrogio Shoes at checkout remain the customer's responsibility unless Ambrogio Shoes states otherwise in writing.

Certain products purchased for delivery within the United States may be sourced from or shipped through an international supplier before delivery to the customer.

Unless Ambrogio Shoes expressly states otherwise in writing, the customer may be responsible for import duties, tariffs, customs fees, taxes, brokerage fees, carrier advancement fees, or related charges assessed in connection with the import of that merchandise.

These charges are not included in the product price or checkout total unless explicitly stated. They may be collected separately by a carrier, customs authority, supplier, or other third party. If required charges remain unpaid, the shipment may be delayed, held, refused, or returned by customs or the carrier.

All shipments include a base level of protection. This coverage may not represent the full retail value of the merchandise. Customers may request optional full-value insurance before shipment for additional protection.

In the event of loss or damage, the customer must cooperate with Ambrogio Shoes and the carrier's investigation and claim procedures. Any replacement, refund, repair, or other resolution may be issued only after the applicable investigation and required documentation are completed.

Tracking information will be provided after an order ships. Customers may monitor shipment status directly through the applicable carrier.

Customers are responsible for monitoring tracking updates and promptly contacting Ambrogio Shoes about a delivery problem, damage, or suspected loss.

Refused, rejected, unclaimed, undeliverable, or returned-to-sender shipments may be subject to original shipping charges, return shipping charges, customs charges, duties, tariffs, brokerage fees, carrier fees, processing fees, and any applicable restocking fee under Ambrogio Shoes's published policies.

Any outstanding balance may be deducted from an eligible refund, exchange balance, or store credit, or may be required before a shipment is sent again.

Ambrogio Shoes reserves the right to select or change shipping methods, carriers, or service levels when reasonably necessary to provide secure and reliable delivery.

Shipping fees, import charges, duties, tariffs, customs charges, brokerage fees, carrier advancement fees, and related third-party charges are non-refundable unless Ambrogio Shoes expressly approves otherwise in writing or a refund is required by applicable law.

For additional terms, please review Ambrogio Shoes's Full Policy, Return Policy & Request, and Production Policy.